Our Responsible Gaming Philosophy
JitaWin is a popular gaming platform among users from Bangladesh, so the casino team never forgets about responsibility for customers who require help. In this regard, one of the tools was the development of Responsible Gaming Policy, aimed at preventing the development of gambling addiction and uncontrolled loss of funds, as well as supporting users who already mistakenly see the casino as a way to make money. Find out how we at JitaWin provide a safe gaming experience and what methods we use to help fight addiction.

Rules for Responsible Gaming
In fact, controlling your behavior and finances is not such a big task if you do not go further and further each time. Here are the main tips that, in our opinion, will help prevent the development of addiction:
- Take periodic breaks. When you feel that the atmosphere is heating up, it is better not to start new rounds over and over again. Let your head cool down, approach the game wisely;
- Do not chase the win. It will be worse if you try to win back the money spent. The rule “If you suffer long enough, something will work out” does not work here;
- Do not put the casino at the expense of your personal life. Remember your daily responsibilities, family. All this quickly disappears if you do not know when to stop. Manage your time wisely;
- Set limits for yourself. This can be an acceptable amount of loss, time spent in the online casino or the number of rounds played. Upon reaching the limit, regardless of the result, stop playing;
- Do not try to make money. Online casinos are hardly suitable as a replacement for your main place of work. Yes, sometimes there are big wins, but they can be backed by huge expenses;
- Don’t play on credit. Betting on borrowed funds can not only deprive you of your environment, but also become a cause for litigation. The very phenomenon of debt at a casino already makes you think seriously.
These are far from all the rules, but they all have one common basis: everything must be approached wisely and without emotions. Do not forget about them when you play.
Recognizing Problematic Behavior
A good method of self-control is to ask yourself questions, the answers to which will give you a general picture of the situation you are in. If the answers are mostly positive, we strongly recommend that you think about it. JitaWin offers its own list of questions:
- Do I often play longer than I originally planned?
- Do I feel irritated, anxious, or angry when I can’t play?
- Have I started to communicate less with family and friends because of games?
- Have I had to borrow money or hide my gaming expenses from loved ones?
- Have I tried to reduce the time I play or quit, but failed?
- Do I justify my gaming by stress or fatigue more often than I actually do something to eliminate them?
Answer yourself as honestly as possible. Denial is a frequent companion of addiction. Regularly re-examine yourself. And remember, even if the answers are “Yes”, this is not the end, but a signal to start taking action.
Getting Help
If you happen to have a problem, don’t despair. You are not alone on the path to returning to normal life. JitaWin has compiled a list of organizations that can help:
- GamCare. Call 0808 8020 133, write to email or use the live chat directly on the site. When you are ready to talk, they are ready to listen;
- Gamblers Anonymous. You can contact them completely anonymously by email at isomain@gamblersanonymous.org or by phone at 909 931 9056, help is nearby;
- Gambling Therapy. International center for free support and emotional assistance offered by Gordon Moody. Fill out a short questionnaire describing the problem, and they will contact you;
- GambleAware. Here you can read tips and try self-help tools, as well as contact a 24/7 hotline.
In addition, the sites contain useful information for relatives of addicts. You can contact us anytime, we will definitely help you.
Tools for Self-Control
In turn, we at JitaWin also do our utmost to help maintain a healthy environment for our users. As part of the Responsible Gaming Policy, we offer the following steps:
- Self-exclusion. You can contact JitaWin support via email with a request to block your gaming account for a period of at least 6 months to indefinitely. In addition, you will not be sent any advertising material. The process takes up to 48 hours to confirm the request and completely suspend the account;
- Cooling off period. A lighter version of self-exclusion with a shorter period. You can also request to freeze your personal account for 7 days. In both cases, we cannot control your attempts to open a new account;
- Support. Do not hesitate to write to the JitaWin help team via any of the available contact methods for advice, they will help you and tell you what to do in your situation. Please note that for self-exclusion you will be redirected to email support team.
Approach the issue responsibly and do not try to convince yourself that it is normal. If the problem exists, it cannot be hidden. So, take action and use JitaWin Tools for self-control.
Protecting Minors
By creating an account on JitaWin apk and site, all players accept the terms and conditions. One of the fundamental principles is that all users must be of legal age. We offer tips to help prevent minors from registering an account at an online casino:
- Protect your gadgets with a password. This will not only help you protect your children from gambling, but is also useful in everyday life;
- Do not save payment card details after online payments, so as not to simplify the process of replenishing your casino account from them to a minimum;
- Do not save passwords from your accounts, so that children cannot easily log into the online casino under your name;
- Download software to your computer that helps track activity, visited sites and time spent on them;
- Choose a casino with a KYC policy. At JitaWin BD, we verify all users before allowing them to play.
We cannot immediately detect a violation of the age limit, in this regard, we ask parents to be vigilant and take advantage of the advice.
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